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General FAQs

Where is Student Health Services & Planned Parenthood located?

Both offices are located in Eickhoff Hall 107.

When is Student Health Services’ open?

Mondays, Tuesdays, and Wednesdays: 8:30 a.m. to 6:00 p.m.; Thursdays and Fridays: 8:30 a.m. to 4:00 p.m. during the Fall and Spring semesters.  Summer hours are Mondays – Thursdays: 8:30 a.m. to 4:00 p.m with limited medical services and eligibility requirements (see Hours). 

How do I schedule an appointment in Student Health Services?

Most appointments with Student Health Services can be made online using OWL (the Online Wellness Link).  If you do not see your appointment reason or would prefer to contact our office, please call 609-771-2889.

Do I need an appointment to be seen in Student Health Services?

Yes.   Same day appointments are usually available for sickness.  Call early in the day to ensure a same-day appointment. During the cold and flu season, appointments fill up very quickly.  To insure that those who need to be seen the same day are given an appointment, patients are prioritized based on severity of symptoms and the coexistence of chronic illnesses.  It is important for students to provide our office receptionist with accurate information about their illness when calling for an appointment.  Appointments slots for physical examinations can book quickly so call early.

Can I be seen without an appointment in Student Health Services?

No, walk-in service is not available.  However students who present to Student Health Services with an emergency medical situation will be seen without an appointment.

Is there a charge for Student Health Services’ visit?

There is no charge for most professional services.  However, emergency contraception (Plan B, Ella), physicals, travel consults, prescription medicine, in-office laboratory testing, x-rays, crutches, and vaccinations are chargeable items.  See COST.

How many students actually use Student Health Services?

Over 74% of undergraduate students and 76% of residential students utilize Student Health Services.   During the 2015-16 academic year, student visits to Student Health Services totaled over 8,200!

I never get sick and if I do, I’ll go home to my own doctor.

That is absolutely fine.  We find, however, that students begin to feel that a trip home is inconvenient and time-consuming.  In addition, you may not feel like traveling.  Most importantly, we have the advantage of knowing what infections are circulating on campus and may be in the best position to accurately diagnosis your condition. If you think that Student Health Services may be the best option for you, we are happy to help.

Would I be seeing a doctor or a nurse if I go to Student Health Services?

Our clinical staff consists of a Board-certified family practice physician, 3 Board-certified nurse practitioners, and a registered nurse board-certified in emergency nursing.   The physician and the nurse practitioners can diagnose, treat and prescribe.  The registered nurse can administer vaccinations, draw blood, administer and read tuberculosis skin tests, and remove sutures.

How are prescriptions handled?

TCNJ does not have an in-house pharmacy, nor are prescription drugs stored in Health Services.   If you are seen in Student Health Services and ordered prescription medicine AND you are enrolled in the Student Health Insurance Plan (SHIP), we will electronically send your prescription to Quick Chek Pharmacy on Pennington Road in Ewing.  Quick Chek Pharmacy provides free daily delivery Mondays through Fridays.  If you are not enrolled in SHIP, we can copy and fax your prescription card to the Pharmacy.  That’s why it is important to bring you prescription card with you to school.  You would then be responsible for any associated co-pays when picking up your prescription either in our office or at the Pharmacy.  Please note that only Visa and MasterCard credit or debit cards can accepted on behalf of Quick Chek Pharmacy. We cannot accept cash.

If your personal health care provider has ordered medicine for you, he/she can fax or call the prescription directly to Quick Chek Pharmacy.   You can then contact the Pharmacy and ask that they deliver your medicine to Student Health Services along with the regular delivery.   Student Health Services will collect any applicable prescription co-pays on behalf of Quick Chek.  Quick Chek Pharmacy’s phone number is (609) 883-5724 and the fax number is 609-883-8518.  There is no charge for delivery.  Please note that Quick Chek is the only pharmacy in the area that provides free daily Monday through Friday delivery to Student Health Services (during the Fall and Spring semesters).

If you are seen in Student Health Services and ordered prescription medicine, you can choose to take your prescription to the pharmacy of your choice. Local pharmacies in the area include the following:

  • Quick Chek Pharmacy: 1535 Pennington Road, Ewing, NJ   Phone: (609) 883-5724
  • The Robbins Pharmacy: 2108 Pennington Road, Ewing, NJ  Phone: (609) 882-2404
  • Shop Rite Pharmacy: 1750 North Olden Avenue, Ewing, NJ  Phone: (609) 219-0076
  • CVS Pharmacy: 1320 Parkway Avenue, Ewing, NJ  Phone: (609) 882-4097
  • Eckerd Pharmacy: 1700 North Olden Avenue, Ewing, NJ  Phone: (609) 896-9089

How often does Quick Chek Pharmacy deliver to Student Health Services?

Mondays through Fridays in the late afternoon. This service is not available during the summer and semester breaks, or when the College is closed.

I need regular blood tests because of the type of medicine I’m taking.   Can Student Health Services’ draw my blood so I don’t have to go off-campus?

No.  Student Health Services is not a commercial laboratory patient service center and we therefore cannot draw and process tests ordered by outside healthcare providers.

My doctor has ordered PT (Physical Therapy) for me.  Can I get that on campus?

Physical therapy services are not available on-campus.  Please check with your insurance company for local physical therapy facilities who accept your plan.

Do you give flu shots?

Yes, we have 2 campus flu clinics each Fall.  The dates are published on our Student Health Services web site at the start of the academic year.  Click here for more information.

I live on-campus and I have a wound vac that needs nursing care.  Can I come to Student Health Services?

Students must make their own private arrangements for the continuation of care that is currently being provided in the home by visiting nurses or family (self-infusions, injections, wound care).  Student Health Services does not provide the type of services provided by home-health care nurses.  This includes teaching or supervising self-administration of injections or other treatments.  Arrangements can be made through local visiting nurse agencies to have a nurse come to your residence hall room to provide service.  Those agencies listed locally include:

Please note that space is not available in Student Health Services for the delivery of this care.

I live off-campus.   Can I still use Student Health Services?


What if I am too sick to come to Student Health Services?

If you are on-campus, call Campus Police at x2345 (non-emergency) or 9-1-1 from a campus telephone (emergency).

Can I make an appointment to get my allergy shots in Student Health Services?

We do not provide that service.  We feel that the safest place for students to receive allergy shots are in an allergist’s office.  Please check with your insurance company to find local allergists who accept your insurance.  If you will need to bring your car to campus for transportation to these appointments and you receive allergy shots on a weekly or every other week basis, you can apply for permission to park on campus for medical reasons.  The forms can be found at HERE. 

What if I need medical attention after-hours?

Generally, your only option is the emergency room.   If you feel you have a condition that cannot wait until we open, but is not an “emergency”, call Campus Police at (609) 771-2345 or dial 9-1-1 from any campus phone. They will respond to your location with a member of TCNJ Emergency Medical Services.   A TCNJ EMS first responder/EMT will assess your condition and arrangements will be made to transport you by ambulance to the local emergency room.

Do I have to go by ambulance? Can’t Campus Police take me to the emergency room?

Unless you have a friend with a car, ambulance transport is your only choice.   Sometimes, an ambulance is your best choice especially for more severe injuries and illnesses.   Campus Police does not transport sick or injured students.

I am not on campus.   Do I still call Campus Police if I need emergency medical assistance after hours?

No.   Call 9-1-1 to activate your local emergency response system.

What if I have an emergency?

In the event of an emergency, dial 9-1-1 from any campus telephone to activate the campuses’ emergency response.   If using a cell phone, call (609) 771-2167 or dial 9-1-1.   If off-campus, call 9-1-1 for local (non-campus) response.   For more information, click HERE.

What hospitals are in the area?

I would rather not go to the emergency room.  Is there somewhere else I can go when Student Health Services is closed?

There are several urgent care facilities in the area.  We have listed them on our Emergency and After-Hours web page.  Call BEFORE going to inquire about current hours of operation.

Can I keep medicine in my room?

Yes. consider your room your home away from home.

Can Student Health Services store my medicine for me?

No.  It is the student’s responsibility to store his/her own medicine.

Do you need to know about the medicine I keep in my room?

No, but we would like to know that you are taking medication.   Please make sure you have noted it on your new student medical history form in OWL.

I am a diabetic and take insulin.   How do I dispose of used needles and other sharps?

In New Jersey, the regulations governing proper disposal of medical sharps at home also apply to your college residence hall room.  The doctor ordering your supplies must provide you with a red rigid container for disposal of these items. Once the container is full, you must return it to your doctor’s office. Your doctor will then issue you another container. Student Health Services is not permitted to dispose of any student’s medical sharps or red rigid containers.

Please note that improper disposal of syringes or reusable hypodermic needles is regulated by State law.  This Statute prohibits any person from discarding disposable or reusable syringes, needles and other sharps in public or private places which are accessible to other persons (including trespassers) without first destroying your needles and syringes, even when you visit other people.  Violators of this State law can be fined up to $500,000 and/or imprisoned or both.  You can also be sued by someone who was injured by your improper disposal of your needles and other sharps.